Privacy Policy

Impactravel

Kybeckstrasse 141

4057 Basel

Switzerland

Email: info@impactravel.ch

Effective Date: 28 February 2026

1. Introduction

Impactravel (“we”, “us”, “our”) is a non-profit association based in Switzerland that organizes and facilitates tour bookings worldwide. We are committed to protecting your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).

2. Data Controller

Impactravel, Kybeckstrasse 141, 4057 Basel, Switzerland. Email: info@impactravel.ch. We do not currently appoint a Data Protection Officer (DPO).

3. Personal Data We Collect

We may collect the following personal data:

  • Full name, date of birth, nationality, passport details (where required)
  • Email address, phone number, postal address
  • Travel preferences, dietary requirements, emergency contact details, special assistance needs
  • Payment details (processed directly or via third-party providers)
  • IP address, browser type, device information, cookies and analytics data

4. How We Use Your Data

  • Organize and manage tour bookings
  • Communicate regarding bookings
  • Process payments
  • Provide customer support
  • Send newsletters (with consent)
  • Improve website and services
  • Comply with legal obligations

Legal bases under GDPR include contract performance, legal obligation, legitimate interests, and consent.

5. Sharing of Personal Data

We may share necessary data with tour guides, local operators, hotels, transport providers, insurance companies, payment service providers, IT hosting providers, and email marketing services. Only the minimum necessary data is shared.

6. International Data Transfers

As we operate worldwide, data may be transferred outside Switzerland or the EU. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

7. Cookies and Analytics

Our website uses cookies and analytics tools to ensure functionality, analyze traffic, improve user experience, and support marketing activities. Users may control cookies via browser settings.

8. Data Retention

Booking data is generally retained for up to 10 years for legal and accounting purposes. Marketing data is retained until consent is withdrawn.

9. Your Rights Under GDPR

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, contact: info@impactravel.ch

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

11. Children’s Data

Our services are not specifically directed at minors. We do not knowingly collect personal data from children without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised effective date.

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